News and Resources for Airport Employees
What's New with PDX Next (Week of July 28)

Something to Smile about in July

Everyone’s journey is different. At PDX, we offer tools and services to support travelers with mobility, sensory, hearing, and vision needs. From wheelchair access and step-free wayfinding to sensory rooms and visual interpreting, here’s how we’re working to make the airport more accessible.

Want to learn more? Employee training is available and aimed at embracing and uplifting inclusivity. Informational and educational videos and articles are on our PDX employee site.

Resources for travelers: Found at flypdx.com/accessibility.

Construction Impacts to Expect: July 28 - August 3

To help you plan for what’s ahead, we’re updating this section weekly. If you'd like to receive these updates right in your inbox, subscribe to the PDX People newsletter.

Airport Way Roadwork: Last week, we told you about road work on NE Airport Way westbound. After significant traffic last Wednesday morning, we shifted the nightly roadwork schedule to 10 p.m. to 6 a.m. To accommodate for the shorter nightly schedule, we anticipate the roadwork will continue through Wednesday, July 30. In case you missed it, crews will be milling and paving the roadway as part of a rehabilitation project with lane closures, reduced speeds, and traffic diversions in effect. Flaggers and overhead signs will help manage traffic, and access to parking garages and rental car return will remain open throughout the work.

Wheelchair Access Pilot Program: We're testing new ways to improve curbside wheelchair access for departing passengers, and this pilot program aims to boost visibility of the assistance line, reduce unattended vehicles, and connect guests with wheelchair providers faster. Look for signage on the upper roadway and signage and seating just inside the entrance to the Departures level of the terminal on both the north and south ends. If you see someone in need, direct them inside to the seating area and call 503.460.4300 or use a white paging phone (press 6, then their airline).

Information Booths Reopen: The installation of new air handling units in baggage claim is nearly complete! Starting Friday, Aug. 1, both information booths will reopen, staffed by our helpful VIPs. 

Want the Inside Scoop on Construction at PDX? 

Jen Reynolds with the Port of Portland along with Pat Bifone and Bri Leiblie of Hoffman-Skanska will share the latest construction updates and answer your questions about PDX Next in just 30 minutes. They'll even give you an early look at architectural renderings and behind-the-scenes photos and videos! The next forum is on Tuesday, July 29 at 10:30 a.m.

If you'd like to join this meeting, email PDX People Communications before Monday, July 28 for the meeting link.

Got PDX Next Questions? We've Got Answers

See something you’re curious about or have a suggestion that’s related to PDX Next construction? If you have a comment, question or non-urgent concern, send a note to hello@pdxnext.com.

For immediate safety concerns, call the PDX Communication Center’s non-emergency number at 503.460.4747. For life-threatening issues or medical, fire or police emergencies, call the emergency line at 503.460.4000.