Non-Apparent Disabilities

Sunflower Lanyard Program

Hidden Disabilities Sunflower lanyards are available to travelers with hidden disabilities such as autism, PTSD, dementia, or hearing loss. Wearing a Sunflower lanyard lets airport employees and volunteers know that you may need extra help while traveling.

PDX travelers interested in a Hidden Disabilities Sunflower lanyard can pick one up at any airline ticket counter, or at the Travel Oregon Welcome Center in baggage claim.

The Autism Society of Oregon also offers Sunflower lanyards. Email to request one at least 14 days before your next trip: Info@AutismSocietyOregon.org.

Learn more about the Sunflower Lanyard program on YouTube.

Sensory Bags

Complimentary sensory bags are available to all travelers with sensory needs. Inside each bag, you’ll find a set of hearing protection earmuffs, fidget tools, a coloring book, crayons, a Sunflower Lanyard, a Plane Spotter Guide, and an Emotional Thermometer. Pick up a sensory bag at the Travel Oregon Welcome Center in baggage claim, or at the TSA supervisor desks at both the BC and DE security checkpoints.

Sensory Room

PDX’s sensory room is a place for travelers who may feel overwhelmed, overstimulated or just need a quiet respite from the sights and sounds of the busy airport. It includes tactile artwork, engaging lighting, floor furniture, and part of a real plane to practice the flying experience.

Our sensory room is located on Concourse D near gate D10. Find the sensory room on the airport map.

Animal Assisted Therapy

Traveling can be stressful, but our PDX Animal Assisted Therapy Program provides calm and comfort in the bustling airport. Since 2019, our DoveLewis Canine Therapy teams have spread joy throughout the terminal with their wagging tails and friendly faces. We expanded the program in 2023 to include Mountain Peaks Therapy Llamas and Alpacas, adding a dose of novelty and surprise, alongside the same level of cute and endearing we see with the therapy dogs. Learn more about our beloved animals and when you can see them at PDX next.

Other Resources

• FlyPDX Resource Guide: A handbook for first-time and special needs passengers (PDF)
• Printer-friendly Terminal Map (PDF)